Terms & Conditions

1. Introduction

Welcome to Satnam Casting. By accessing our website and engaging our services, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms, please do not use our website.

2. Business Information

• Business Name: Satnam Casting
• Owner: Tank Nikhil J.
• Address: Shivdhara Society Street No - 3, Near Raj School, Kuvadva Road, Rajkot - 360003, Gujarat, India
• Email: nikhil966@gmail.com
• Phone: +91 9662202777
• GST Number: 24ALKPT3556H1ZS

3. WhatsApp Business Messaging Terms

By opting in to receive messages from Satnam Casting via WhatsApp, you agree to the following messaging terms:

• Opt-In: You consent to receive business, informational, and promotional messages (e.g., order updates, new designs, payment links) from Satnam Casting on your registered mobile number using the WhatsApp Business API.
• Opt-Out: You may opt-out of receiving WhatsApp messages at any time by replying "STOP" or "UNSUBSCRIBE" to our WhatsApp chat, or by contacting us at nikhil966@gmail.com. We will immediately cease all business communications upon receiving your opt-out request.
• Message Frequency: Message frequency varies based on your interactions and order status with us.
• Cost: Satnam Casting does not charge any fees to receive messages. Standard message and data rates may apply from your mobile service provider.
• Data Handling: All messaging interactions are securely handled and comply with Meta's WhatsApp Business Terms of Service.

4. Order Handling & Delivery

All orders placed with Satnam Casting are subject to acceptance and availability. Given the bespoke nature of gold jewellery manufacturing, delivery timelines will be mutually agreed upon during the order confirmation phase. We ensure secured and insured delivery for all domestic B2B transactions.

5. Liability Clause

Satnam Casting shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. Any disputes regarding purity or weight must be raised within 24 hours of receiving the shipment.

6. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website and WhatsApp communication following any changes indicates your acceptance of the updated terms.